Loyalty Programme Terms And Conditions

These terms and conditions apply to your participation in the Pure Thoughts loyalty programme and the allocation of Pure Thoughts reward points on purchases made using your Pure Thoughts account. The Programme enables you to earn points from Pure Thoughts when paying for goods, from the Pure Thoughts website. The overall price paid remains the same whether you participate in the Loyalty Programme or not.

The Programme is promoted by Pure Thoughts (‘we’) and is available to all persons who submit a completed registration on-line and are accepted for an account or to whom we make the Programme available.

The Pure Thoughts Loyalty Programme is only available to accounts with a UK, Channel Islands, Isle of Man (IoM) or BFPO address.

Membership of the Pure Thoughts Loyalty Programme is entirely at our discretion and accordingly, we reserve the right to refuse any applications.
Pure Thoughts points will be allocated at the following rate: Pure Thoughts Account holders will earn one point for each full £1 spent.

All items included in the Pure Thoughts Loyalty Programme are at our full discretion.

From time to time we may offer you Pure Thoughts bonus points for specific promotions, subject to availability, but you will always be advised of the bonus points when the offer is made.

Loyalty points will be added to your account within 48 hours.

We reserve the right to vary the Pure Thoughts reward points available, and the rate at which points will be allocated, from time to time or to cease to offer Pure Thoughts Reward Points. Any change will be notified by the display of notices on our website.

Pure Thoughts Reward Points cannot be exchanged for cash, gift vouchers or gift cards. Pure Thoughts Reward Points cannot be transferred from one person or account to another unless specifically notified and agreed by us. Reward Points cannot be earned on the purchase of gift vouchers.

You may not be able to earn or redeem any Pure Thoughts Reward Points whilst you are in breach of your account terms and conditions. Where we believe that there has been a breach of your notified account terms and conditions, we may withdraw your Pure Thoughts Reward Points already allocated and/or remove you from the Programme, at our discretion.

Pure Thoughts Reward Points will only be added in relation to a valid account at the time that purchases are applied to your account or may be added at our discretion within the rules laid down by this and other schemes as may be notified from time to time.

All points you earn under the Pure Thoughts Loyalty Programme may be aggregated and presented as a total points balance.

We reserve the right to substitute or remove product ranges/services/offers available for redemption using Pure Thoughts Reward Points at any time without notice.

If a Pure Thoughts product is obtained solely from the Pure Thoughts Reward Points Scheme any refund will be given in credit points. No cash refunds will be given in these circumstances. Where applicable, credit points will be refunded to equal the value of Pure Thoughts Reward Points originally tendered.

If you change your mind about a product once the goods are returned any Pure Thoughts Reward Points awarded for the original sale will be deducted from the Account. If your purchase qualified for bonus points and the refund breaks the original promotional criteria then the bonus points earned in the original transaction will be deducted. If a refund is completed after reward vouchers have been issued, then points earned in the original transaction will be deducted and the point’s balance on an Account may become a negative value.

Your membership of the Pure Thoughts Loyalty Programme starts when your Account is opened, or when we determine the Programme is available to you and ends when your Account is closed or when we determine that the Scheme is no longer in operation. This Programme is operated by Pure Thoughts Ltd.

All products featured in the reward mailings are subject to availability, and prices in the Channel Islands, IoM may differ from those printed in the reward mailings.

We reserve the right to withdraw or cancel the Scheme at any time giving Account holders seven days’ notice in writing.

We reserve the right to change or amend the Terms and Conditions of the Pure Thoughts Loyalty Programme.

A copy of the latest Terms and Conditions of the scheme can be obtained from Pure Thoughts Ltd
Brian Clough Business Centre,
200-222 Cotton Lane,
Derby, DE24 8GJ
United Kingdom

We reserve the right to take any appropriate action where the Account holder has breached the Terms and Conditions of the Pure Thoughts Reward Points Scheme. In the case of dispute, the decision of Pure Thoughts shall be final.

Should you lose or accidentally disclose your Account number you should contact us immediately. Please make sure your Account name and address are kept up-to-date and accurate to minimise security risks. We recommend that you use recorded delivery when sending important documentation to us.

These Terms and Conditions do not affect your legal rights.

Pure Thoughts Loyalty Programme Data Policy
I understand that membership of the Pure Thoughts Reward Points Scheme will mean that members of Pure Thoughts ‘only’ may use transactional data on my Account for the purposes of analysis and so that specific Pure Thoughts Loyalty Programme offers may be made to me. I may opt-out of receiving Pure Thoughts Loyalty Programme communications at any time by contacting 01332 757073 or emailing info@purethoughts.co.uk and I acknowledge that this will result in my membership of the Pure Thoughts Loyalty Programme ending.